Privacy Policy

Effective Date: October 26, 2026

1. Introduction

OC x LA Plumbing (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, online advertisements, and service request forms.

This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

2. Information We Collect

When you contact us or request plumbing services, we may collect the following information:

* Name
* Phone number
* Email address
* Property or service address
* Details about your plumbing needs or requested services
* Other information you voluntarily provide through our website or lead forms

We may also collect certain technical information when you visit our website, such as your IP address, browser type, and website usage information, through cookies or similar technologies where applicable.

3. How We Use Your Information

We may use the information we collect to:

* Respond to plumbing service requests and inquiries
* Contact you regarding estimates, appointments, and requested services
* Provide plumbing services, including emergency plumbing, drain cleaning, sewer repairs, repiping, leak repairs, and other plumbing work
* Communicate with you about your inquiry or service
* Improve our website, advertising, and customer experience
* Maintain business records and comply with applicable legal requirements

4. Phone Calls and Text Messages

If you provide your phone number, we may contact you by phone or text message regarding your inquiry, requested estimate, appointment, or plumbing service.

We will not use your consent to receive service-related communications as automatic consent to receive marketing text messages where separate consent is required. Message and data rates may apply. You may ask us to stop sending text messages at any time.

5. How We Share Your Information

We do not sell your personal information for money.

We may share information with service providers who help us operate our website, manage customer inquiries, provide communications, or support our business operations. We may also disclose information when required by law or when necessary to protect our rights, property, or safety.

If you submit your information through a third-party platform, such as Google Ads, that platform may process your information under its own privacy policy and terms.

6. Cookies and Advertising

Our website or advertising services may use cookies, analytics tools, or similar technologies to understand website activity, measure advertising performance, and improve our services.

Third-party providers, including Google, may process certain information in connection with advertising and analytics, subject to their applicable privacy policies and settings.

7. Data Security and Retention

We take reasonable steps to protect the personal information entrusted to us. However, no method of electronic storage or transmission is completely secure.

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and comply with legal obligations.

8. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information we hold about you.

To make a privacy-related request, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

9. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are intended for adults seeking plumbing services. We do not knowingly collect personal information from children in a manner that violates applicable law.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

OC x LA Plumbing

Website: https://www.ocxlaplumbing.com/

Phone: 714-366-7618

Please contact us through our website or by phone regarding privacy-related questions or requests.